Please read these Terms & Conditions carefully before using the Gajah138 platform. By accessing or using our services, you confirm that you have read, understood, and agree to be bound by the provisions set out below.
These highlights do not replace the full document below. Players are required to read all sections in full.
You must be at least 21 years of age to register and use Gajah138. By creating an account, you confirm you meet this age requirement and that gambling is legal in your jurisdiction of residence.
Each player may hold only one Gajah138 account. Duplicate accounts are prohibited and will result in suspension of all associated balances and access pending investigation.
All bonuses are subject to wagering requirements before withdrawal. Bonus terms are published alongside each promotion and form part of these Terms. Misuse of bonuses will result in forfeiture.
Gajah138 supports MYR transactions via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong Bank. Withdrawal requests require a verified account.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is your responsibility. Report suspected unauthorised access immediately.
Gajah138 reserves the right to suspend or permanently close any account found to be in breach of these Terms, including but not limited to fraud, abuse of promotions, or provision of false information.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Gajah138 ("we", "us", "our", "the Platform") governing your access to and use of the Gajah138 website located at https://gajah138.cam and all related services, products, features, and content offered therein.
Gajah138 is an online gaming and sports betting platform providing services that include, but are not limited to, live casino games, slot games, sports betting, live football wagering, lottery products, and other interactive entertainment. Our services are designed for and directed at players in jurisdictions where such activities are lawfully permitted.
Important: By accessing the Gajah138 platform — whether by creating an account, placing a wager, redeeming a bonus, or simply browsing our website — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety, including our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately discontinue your use of the Gajah138 platform. We reserve the right to modify these Terms at any time and will notify users of material changes via the website or registered email address.
In these Terms, the following definitions shall apply unless the context requires otherwise:
| Term | Definition |
|---|---|
| Platform / Site | The Gajah138 website accessible at https://gajah138.cam and all associated sub-domains, mobile interfaces, and services. |
| Account | A registered user profile created by a Player on the Platform, used to access gaming services, manage funds, and track activity. |
| Player / User | Any individual who accesses, registers on, or uses the services offered by Gajah138. |
| Bonus Funds | Any credits, free spins, or promotional value credited to a Player's account as part of a marketing promotion, subject to specific wagering requirements. |
| Wagering Requirement | The total amount a Player must wager using bonus funds before those funds — or winnings derived from them — become eligible for withdrawal. |
| KYC | Know Your Customer — the identity and document verification process required to confirm a Player's identity, age, and source of funds before withdrawals are processed. |
| Real Money Funds | Malaysian Ringgit (MYR) or equivalent funds deposited by the Player from personal financial instruments, as distinct from Bonus Funds. |
| Prohibited Jurisdiction | Any country or territory in which accessing or using online gambling services is unlawful under local law, as determined by applicable regulations. |
To register an account and use the services of Gajah138, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:
Age Verification: Gajah138 will conduct age and identity verification as part of the KYC process. Any account found to have been registered by a person under 21 years of age will be immediately closed, all balances will be forfeited, and the matter may be referred to relevant authorities.
To create a Gajah138 account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and phone number. You are required to keep this information up to date throughout the life of your account.
Each individual may register and maintain only one (1) account on the Gajah138 platform. The creation of multiple accounts — whether under the same or different names, email addresses, payment methods, or devices — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. Gajah138 staff will never ask you for your password. Any activity conducted through your account — whether authorised by you or not — is your responsibility unless you have notified us of a suspected breach.
Gajah138 is required to verify the identity of all players prior to processing withdrawal requests. You may be asked to provide copies of a government-issued identity document (e.g., MyKad or passport), proof of address, and documentation evidencing your payment method. Failure to provide satisfactory KYC documentation within the stipulated timeframe may result in temporary suspension of withdrawal privileges.
Gajah138 accepts deposits in Malaysian Ringgit (MYR) via a range of locally supported payment methods. Supported channels include: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, and select cryptocurrency options including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and BNB.
Cryptocurrency Note: Cryptocurrency transactions are irreversible once broadcast to the network. Ensure all wallet addresses are correct before confirming. Gajah138 cannot recover funds sent to incorrect addresses.
Players may request withdrawal of real money funds subject to the following conditions:
Indicative withdrawal processing times are as follows (from the time the request is approved by our payments team):
These timeframes are indicative only. Delays may occur during peak periods, public holidays, or when additional verification is required. Gajah138 shall not be held liable for delays attributable to third-party payment processors or banking institutions.
Gajah138 offers various promotions, including welcome bonuses, reload bonuses, cashback offers, referral incentives, and cryptocurrency deposit bonuses. The following general rules apply to all promotions unless specific bonus terms state otherwise:
Cryptocurrency Deposit Bonus: A 2% bonus on cryptocurrency deposits is credited automatically, up to a maximum of MYR 688 per transaction. Standard wagering requirements apply. This bonus is available to players aged 21 and above only.
The following actions are expressly prohibited on the Gajah138 platform. Engaging in prohibited conduct will result in immediate account suspension, forfeiture of balances, and may result in legal action:
All content on the Gajah138 platform — including but not limited to text, graphics, logos, icons, images, audio, video, data compilations, and software — is the property of Gajah138 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to: copy, reproduce, modify, distribute, transmit, publicly display, publicly perform, publish, sublicense, or create derivative works of any Platform content without the express prior written consent of Gajah138.
To the fullest extent permitted by applicable law, Gajah138 and its affiliates, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Platform, including but not limited to:
Gajah138 provides the Platform on an "as is" and "as available" basis. While we endeavour to maintain 99.9% uptime, we do not warrant that the Platform will be uninterrupted, error-free, or free from harmful components at all times.
Gajah138 is committed to promoting responsible gambling practices. The Platform is designed for adult entertainment only and is restricted to players aged 21 and above. Gambling should always be a recreational activity conducted within your personal financial means.
Gajah138 provides the following tools to support responsible play:
For more information, please visit our dedicated Responsible Gambling page. If you are concerned about your gambling behaviour, we encourage you to seek support from independent resources.
Gajah138 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where there is reasonable cause to believe that:
Where an account is suspended pending investigation, we will endeavour to communicate the reason to the registered email address within a reasonable timeframe.
Players may request account closure at any time by contacting our support team at [email protected]. Upon closure, any remaining real money balance (net of applicable bonus funds not yet meeting wagering requirements) will be refunded to a verified payment method within 5–10 business days, subject to completion of KYC verification.
If you have a complaint or wish to dispute a transaction, game outcome, or account decision, please follow the procedure below:
Game outcomes are determined by certified Random Number Generator (RNG) systems. Game round results are final once confirmed by the Platform server. Technical malfunctions that interrupt a game round will be reviewed individually; affected bets will be voided and stakes returned where applicable.
Gajah138 reserves the right to amend, revise, or replace these Terms at any time. Material changes will be communicated to registered players via the email address on file and/or by a prominent notice on the Platform no less than seven (7) days prior to the changes taking effect, except where changes are required for legal or regulatory compliance, in which case they may take effect immediately.
Your continued use of the Gajah138 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform and may request account closure in accordance with Section 12.2.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction under which Gajah138 is licensed and operates.
The parties irrevocably agree that the courts of the applicable jurisdiction shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.
Nothing in this clause shall limit Gajah138's right to take proceedings in any other court of competent jurisdiction, nor shall the taking of proceedings in any one or more jurisdictions preclude the taking of proceedings in any other jurisdiction.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please reach out to our team through any of the following channels. Note that all contact information is provided as plain text only — please copy and use the email address below manually:
Support Email: [email protected]
Live Chat: Available 24/7 via the on-site chat widget. Average first response: under 3 minutes.
Postal / Legal Notices: Please direct formal legal correspondence via email to [email protected] with the subject line "Legal Notice — [Your Name]".
Response Time: Email queries are typically addressed within 2–4 business hours. Complex legal matters may require up to 10 business days for a substantive response.
Gajah138's support team serves players across Malaysia including Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, Ipoh, Kota Kinabalu, and all other regions. All communications are handled in English.
Explore our other policies and information pages, or return to the homepage to explore everything Gajah138 has to offer. For questions about these Terms, our support team is online 24/7.